Privacy Policy

Privacy Policy for Glowing Techno Solutions

At Glowing Techno Solutions, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services. By using our website and services, you agree to the terms of this policy.

1. Information We Collect
We may collect personal information when you interact with our services, such as when you contact us, sign up for our newsletter, or request a quote. The information we may collect includes: Personal Identification Information: Name, email address, phone number, postal address, and other contact details. Technical Data: IP address, browser type, device information, and usage data related to your interaction with our website and services. Transaction Data: Information related to the purchase or rental of our products or services, including payment information. Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your user experience and analyze website traffic.

2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to: Providing and Improving Services: To offer you the best possible experience with our services, including computer sales, rentals, CCTV installation, and Matterport 360 services. Communication: To respond to your inquiries, provide customer support, and send you updates regarding our services, promotions, and important information. Marketing and Promotions: To send you promotional offers and marketing communications that may be of interest to you. You can opt out of these communications at any time. Payment Processing: To process payments for services or products purchased or rented from us. Website Analytics: To improve the functionality and content of our website by analyzing user behavior and preferences.

3. Data Protection and Security
We implement industry-standard security measures to protect the data we collect from unauthorized access, alteration, or destruction. This includes using encryption technologies, secure servers, and regular security audits. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information
We value your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances: Service Providers: We may share your information with trusted third-party service providers who assist in operating our business, such as payment processors, IT services, and email marketing platforms. These providers are contractually obligated to protect your information. Legal Compliance: We may disclose your information if required by law, court order, or governmental request to comply with legal obligations. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a change occurs.

5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and track website activity. Cookies are small files stored on your device that allow us to recognize your preferences and remember information across sessions. You can choose to disable cookies through your browser settings, but please note that doing so may affect the functionality of our website.

6. Your Rights and Choices
You have the right to: Access and Correct Your Information: You can request access to the personal information we hold about you and request corrections if needed. Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by following the unsubscribe link in the email or contacting us directly. Request Deletion of Your Data: You can request the deletion of your personal data, subject to legal obligations or contractual requirements that may prevent us from doing so. Limit Data Processing: You can request that we limit the processing of your personal information under certain circumstances, such as when you believe the information is inaccurate.

7. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information from our records.

9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to periodically review this policy to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us at: Glowing Techno Solutions

Thank you for trusting Glowing Techno Solutions with your personal information. We are committed to ensuring your privacy and security.